Welcome to Klinz Water. These Terms and Conditions (“Terms”) govern your access to and use of our website and services, including the purchase of drinking water and customized branded water products. By accessing our website or placing an order, you agree to be bound by these Terms

1. Use of Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit the use of this website by anyone else. Unauthorized use or misuse of the website may give rise to a claim for damages and/or be a criminal often.

2. Products and Services

Klinz Water provides:

• Packaged drinking water

• Custom-branded bottled water for businesses and events

All product descriptions, pricing, and availability are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time.

3. Orders and Payments

By placing an order:

• You confirm that all information provided is accurate and complete.

• You agree to pay all charges associated with your order, including applicable taxes and delivery fees.

• Payment must be made in full before order dispatch unless otherwise agreed.

We reserve the right to refuse or cancel any order for any reason, including suspected fraud or pricing errors.

4. Delivery

We aim to deliver within the estimated time; however, delays may occur due to unforeseen circumstances. Klinz Water is not liable for any losses resulting from delayed delivery.

It is the customer’s responsibility to provide accurate delivery information. Any additional delivery attempts due to incorrect addresses may incur extra charges.

5. Custom Branding

For customized branding orders:

• Clients must provide artwork/logos in approved formats.

• Approval of design mockups is required before production.

• Production timelines may vary based on order size and design approval.

Klinz Water retains the right to reject branding materials deemed offensive, inappropriate, or infringing on third-party rights.

6. Returns and Refunds

Due to the perishable and customized nature of our products:

• No returns are accepted once products are delivered.

• Refunds or replacements are only provided if the product is defective or incorrect, and we are notified within 48 hours of delivery.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Klinz Water and is protected by copyright laws. You may not reproduce, distribute, or exploit any content without our prior written consent.

8. Limitation of Liability

Klinz Water will not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or services. We do not guarantee that the website will be error-free or continuously available.

9. Indemnification

You agree to indemnify and hold harmless Klinz Water, its employees, and partners from any claims, losses, damages, or liabilities arising from your use of the website or breach of these Terms.

10. Changes to Terms

Klinz Water reserves the right to update or change these Terms at any time. Any changes will be posted on this page. Continued use of the site after changes indicates acceptance of the revised Terms.